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Terms and Conditions Nurseries Direct are committed to providing you with Terms & Conditions of sale which are easy to understand and which are fair to you. Your statutory rights are not affected by anything contained in these Terms & Conditions. Definitions "We/us" means Nurseries Direct, the seller of the goods. "You" means the customer acting as a consumer. "Courier" means a courier as we may choose. "Delivery date" means the date specified by the seller when the goods are to be delivered, however time is not of the essence of this contract. "Goods" means the items which you agree to buy from us the seller. These Terms & Conditions shall apply to all contracts for the purchase of goods by you from us the seller to the exclusion of all other Terms & Conditions which you may purport to apply under any sales offer or purchase order. These Terms & Conditions supersede all previous agreements and understandings between the parties. Any amendment to the Terms & Conditions will only be effective if signed by a director of Nurseries Direct The cost of delivery will be as stated on the website at the time of order. Sale items ordered in quantities that require additional packages outwith our standard packaging sizes may require to be charged at an additional rate, this rate will be our shippers standard charge only. As we are using a third party courier, we cannot guarantee next day delivery and therefore time is not of the essence of this contract. If you have still not received your order or a notice from the courier indicating that delivery of your order has been attempted within 48 hours of receiving confirmation that you order had been dispatched please email us at info@nurseriesdirect.co.uk Due to seasonal demands and stock availability we may, in some cases, have to substitute some of the plants listed for each garden. We will only substitute with a similar type plant and you will be informed of the changes. Returns Policy If, on receipt, you are not satisfied with your goods please return them within 14 days to (Website Returns), Nurseries Direct, Trabboch Road, Stair, Ayrshire, KA5 5JD. We will only refund postage of damaged or faulty goods. When returning your goods please ensure that they are in their original condition and the packaging in which they were delivered. Where possible please state why the goods are being returned. We are happy to issue a full refund upon receipt, or alternatively we will exchange the goods for you. All refunds will be made to your credit or debit card together with any reasonable and proper expenses you may have incurred in returning the goods back to us (faulty or damaged goods only). Disputes In the unlikely event that there is a dispute in relation to the goods supplied, any dispute or claim shall be governed and construed according to Scottish Law and shall be subject to the exclusive jurisdiction of the Scottish Courts. If any provision of these Terms & Conditions is held by any Court or other authority to be invalid or unenforceable in whole or in part, then the validity of the rest of these Terms & Conditions and the remainder of the provision in question shall not be effected thereby. We may at any time terminate this agreement without notice to you.
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Terms and Conditions

Nurseries Direct are committed to providing you with Terms & Conditions of sale which are easy to understand and which are fair to you. Your statutory rights are not affected by anything contained in these Terms & Conditions.

Definitions

"We/us" means Nurseries Direct, the seller of the goods.

"You" means the customer acting as a consumer.

"Courier" means a courier as we may choose.

"Delivery date" means the date specified by the seller when the goods are to be delivered, however time is not of the essence of this contract.

"Goods" means the items which you agree to buy from us the seller.

These Terms & Conditions shall apply to all contracts for the purchase of goods by you from us the seller to the exclusion of all other Terms & Conditions which you may purport to apply under any sales offer or purchase order. These Terms & Conditions supersede all previous agreements and understandings between the parties. Any amendment to the Terms & Conditions will only be effective if signed by a director of Nurseries Direct

The cost of delivery will be as stated on the website at the time of order. Sale items ordered in quantities that require additional packages outwith our standard packaging sizes may require to be charged at an additional rate, this rate will be our shippers standard charge only. As we are using a third party courier, we cannot guarantee next day delivery and therefore time is not of the essence of this contract.

If you have still not received your order or a notice from the courier indicating that delivery of your order has been attempted within 48 hours of receiving confirmation that you order had been dispatched please email us at info@nurseriesdirect.co.uk

Due to seasonal demands and stock availability we may, in some cases, have to substitute some of the plants listed for each garden. We will only substitute with a similar type plant and you will be informed of the changes.

Returns Policy

If, on receipt, you are not satisfied with your goods please return them within 14 days to (Website Returns), Nurseries Direct, Trabboch Road, Stair, Ayrshire, KA5 5JD. We will only refund postage of damaged or faulty goods.

When returning your goods please ensure that they are in their original condition and the packaging in which they were delivered. Where possible please state why the goods are being returned.

We are happy to issue a full refund upon receipt, or alternatively we will exchange the goods for you. All refunds will be made to your credit or debit card together with any reasonable and proper expenses you may have incurred in returning the goods back to us (faulty or damaged goods only).

Disputes

In the unlikely event that there is a dispute in relation to the goods supplied, any dispute or claim shall be governed and construed according to Scottish Law and shall be subject to the exclusive jurisdiction of the Scottish Courts. If any provision of these Terms & Conditions is held by any Court or other authority to be invalid or unenforceable in whole or in part, then the validity of the rest of these Terms & Conditions and the remainder of the provision in question shall not be effected thereby. We may at any time terminate this agreement without notice to you.